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2 new integrations • 1 new shipping aggregator • 4 workflow improvements

May brings new sales channel integrations, a new shipping aggregator, and workflow improvements across orders, billing, and platform accessibility.

New Sales Channel Integrations

  • FulFillor now supports additional sales channels, helping warehouses sync orders, products, and inventory with less manual work.

  • Pancake POS: Orders now sync into FulFillor automatically, with fulfillment updates and tracking pushed back after dispatch.

  • Rithum (DSCO): FulFillor now connects with the Rithum dropship network, allowing order data to flow into FulFillor and fulfillment updates to sync back automatically.

Carriers & Shipping

  • ShipStation now available as a shipping aggregator: Warehouses can now use ShipStation for multi-carrier rate comparison and label generation directly within FulFillor workflows.

Order Management

  • Search orders by entered date: A new date filter on the order listing helps teams find orders by the date they were entered into FulFillor. This is useful for daily reconciliation, operational checks, and client reporting.

  • Payment method recorded at order creation: Teams can now select the payment method when creating an order, and that information stays connected to the order throughout the fulfillment process.

Billing

  • Storage charges added to client invoices: Storage charges can now flow automatically into client invoices, helping teams reduce manual billing work and improve billing accuracy.

Platform & Experience

  • Vietnamese language now supported: FulFillor is now available in Vietnamese, improving accessibility for warehouse teams and sellers operating in Vietnam.

Why It Matters

These updates make it easier for warehouses to connect more sales channels, manage shipping options, find orders faster, record payment details accurately, and automate more billing activity.

**Smarter Operations. Stronger Integrations. Faster Performance. ** April’s release adds a new 3PL operations module and improves order imports, handheld workflows, carrier integrations, API speed, Client Portal usability, and testing coverage.

New 3PL Operations Module

Fulfillor now supports a new 3PL operational model covering onboarding, inward processing, corrections, fulfillment workflows, and billing-related operations.

What changed:

  • Organization setup
  • Seller onboarding
  • Warehouse facility setup
  • Regional processing support
  • Inward correction workflows
  • Dimension, weight, and quantity correction support
  • Discrepancy capture
  • Dispute handling

3PL teams get clearer control over sellers, warehouses, and region-specific workflows.

Order and Inventory Updates

Order and inventory imports were improved for better consistency and faster issue tracking.

What changed:

  • Inventory import templates were standardized across deployment environments
  • Order import templates now support region-specific fields
  • Email alerts are now sent when an order import integration fails

Teams can identify failed imports faster and keep order and inventory data cleaner.

Fulfillment Workflow Improvements

Handheld and warehouse-floor workflows were improved to reduce packing delays and scan errors.

What changed:

  • Handheld packing screen now has clearer field order and shipment details
  • Packing labels can be fetched in bulk for all orders in an active pick run
  • Wrong item or shipment scans now trigger an audio alert
  • Put-away item review screen is clearer
  • Completed tab now shows today’s work by default and supports date search

This helps warehouse operators pack faster and catch scan mistakes earlier.

Client Portal and Backoffice Improvements

Client Portal and Backoffice updates improve product setup, product visibility, label accuracy, invoicing, and usability.

What changed:

  • CSV integration is now created automatically when a new Product Store is set up
  • Shopify product import now supports selective multi-product import
  • Products now have an Orders tab showing linked orders
  • Production run search now better separates preassembled kits from on-the-fly kits
  • Weight conversion factors now support more accurate label generation
  • Client Portal login screen was refreshed
  • Invoicing was improved across field logic, button states, PDF UI, and XLS UI
  • Performance was improved across multiple process flows

Users can set up stores faster, review linked orders more easily, and generate labels with fewer unit-of-measure issues.

Integrations and API Updates

Fulfillor added carrier support and improved API speed.

What changed:

  • Zajil Express is now live as a supported carrier
  • Order Details API response is now faster

This expands Middle East delivery coverage and helps connected systems retrieve order data faster.

System and Infrastructure Improvements

Testing coverage was improved to support more reliable releases.

What changed:

  • Playwright end-to-end testing framework is now set up
  • Test case writing is underway for Client Portal, Warehouse Portal, and Handheld screens

This helps reduce regression risk and supports faster future releases.

Why It Matters

April’s release makes Fulfillor easier to run at scale. 3PL teams get stronger onboarding and correction workflows. Warehouse operators get faster handheld tasks and fewer scan mistakes. Connected systems get faster order data, and the QA team now has better automated test coverage.

Stronger 3PL operations. Faster warehouse work. Better integrations. Fewer release risks.

Release notes compiled and reviewed by the Fulfillor product and operations teams.

Focus Areas: Order validation, fulfillment accuracy, carrier integrations, handheld usability, and AI insights.

Highlights

  • Added inventory validation for order imports to help prevent overselling.
  • Fixed Shopify customer phone number sync issues.
  • Improved handheld workflows by removing unnecessary actions.
  • Added iMile and J&T Express carrier integrations.
  • Improved AI insight handling for date-based reporting queries.
  • Upgraded demo and production environments for better stability.

Order & Inventory

  • Added required inventory validation for imported orders.
  • Orders will no longer be imported when stock is unavailable.
  • Improved order accuracy by reducing overselling risks and manual correction needs.
  • Fixed Shopify phone number sync to improve customer data accuracy for shipping labels and carrier workflows.

Fulfillment Workflow

  • Removed unnecessary Packing Slip and Label actions from handheld screens.
  • Simplified handheld screens to reduce clutter during warehouse tasks.
  • Improved assignment visibility so sellers only see relevant Assigned To warehouse data.

Client Portal & Backoffice

  • Added the External Fulfillment toggle directly to the table view.
  • Users can now update external fulfillment status without opening each record.

Website & Frontend

  • Improved homepage layout consistency.
  • Updated responsiveness across different screen sizes.

Integrations & API

  • Added iMile carrier integration.
  • Added J&T Express carrier integration.
  • Expanded last-mile delivery support for KSA and Middle East fulfillment operations.

Upcoming Integrations

  • Shipa
  • Zajil Express
  • EMX

System Infrastructure

  • Upgraded demo environment.
  • Upgraded production environment.
  • Improved system stability and performance.

AI Insights

  • Improved chatbot handling when configurations or data points are unavailable.
  • Improved responses for date-based queries such as This Month and Last Month.
  • Improved AI answer relevance, context handling, and response accuracy.

System & Admin

  • Expanded admin tools for warehouse and inventory workflows.
  • Improved system responsiveness for faster navigation and actions.
  • Fixed report inconsistencies to improve data accuracy.
  • Improved dashboard data handling for better operational visibility.

Fixes

  • Resolved visibility and access issues in selected system areas.
  • Improved reporting reliability.
  • Improved dashboard data consistency.

Improved User Management. Refined Warehouse Workflows. Expanded Platform Intelligence.

Improvements to user management, warehouse workflows, reporting, and shipment processing for the Client Portal, Backoffice, and Handheld.

This release also introduces backend infrastructure for upcoming AI insights features.

Warehouse and Order Workflow Enhancements

Warehouse Management
  • Improved the Warehouse Listing screen for easier navigation and organization
Order and Shipment Updates
  • Improved Shipping Address layout in Order Details for better readability
  • Improved the layout of shipments and order information
  • Improved handling of shipment item packed confirmations
  • Fixed cases where unassigned shipments appeared incorrectly
  • Corrected product association issues within shipments

Enhanced User Management and Access Control

New management actions are now available directly in the User Details screen, allowing administrators to manage accounts more effectively.

New capabilities include:

  • Enable or disable users directly on the User Details screen.
  • Role-based permissions are enforced for account management actions.

Client Portal & Reporting Updates

Dashboard
  • The 3PL badge is shown for the owner organization for clear identification

New Carrier Integrations

  • iMile integration is now live, enabling shipment dispatch and tracking for UAE-based deliveries.

  • Upcoming integrations in progress: Zajil Express, EMX, Shipa, and J&T, expected to roll out over the coming months.

AI Insights Infrastructure

  • Implemented backend endpoints for AI Insights in the Client Portal and Backoffice.
  • Infrastructure for organization-level analytics has been added.
  • Integration of AI services and dashboards has been improved.

Why It Matters

This release improves how teams manage users, handle warehouse workflows, and process shipments, making daily operations more structured and reliable.

Administrators now have better control over user access, while warehouse teams benefit from clearer picking, packing, and shipment processes. Improvements to the handheld application provide better reliability when receiving and packing products on the warehouse floor.

The release also introduces backend infrastructure that will support future AI insights features.

Consistent Interfaces. Smarter Workflows. Stronger Warehouse Execution.

Fulfillor is a cloud-based Warehouse Management System (WMS) built for 3PLs and fulfillment teams operating high-volume, complex warehouse environments.

In January 2026, the focus shifted toward consistency and execution. This release introduces platform-wide UI standardization, workflow refinements across core warehouse operations, and continued improvements to Fulfillor’s AI capabilities. Together, these updates remove extra steps from daily operations and support faster, more reliable warehouse execution.

AI Chatbot and Insights Enhancements (Improve)

The AI-powered chatbot received several updates to improve response quality and day-to-day usability.

Enhancements include:

  • UI to manage chatbot suggestions directly from Chatbot Configuration
  • Inventory Analysis report scroller added to the AI Insights tab
  • Support for dynamic primary colors and multiple connectors
  • Improved contextual suggestions through updated store configuration APIs
  • Fixed issues that caused inconsistent responses and incorrect outputs
  • Resolved loader issues and improved user prompts across chatbot interactions
Enhanced Order and Shipment Management

  • Transfer Shipments: Introduced a new Transfer Shipment workflow with Create, Listing, and Detail pages to support inter-warehouse inventory movement

  • Outgoing Shipment Details: Fully revamped page layout with improved formatting and UI consistency for faster access to critical shipping information

Optimized Product Store and Warehouse Configuration

The Product Store module received focused usability improvements:

  • Revamped menu with improved spacing and a card-based store listing layout
  • Added a Create button to the Product Store Listing for faster access
  • Reorganized Shipping Gateway and Shipping Options for better workflow alignment

Additional configuration enhancements:

  • Added an Area Code field to the Warehouse Update Address form for more precise location data
Smarter Picklist and Production Run Workflows

Picklist Improvements:

  • UI overhaul focused on clarity and workflow efficiency
  • Removed non-functional buttons (the In Progress status now updates automatically via the Handheld app)
  • Renamed Close to Cancel for clearer intent
  • Added the Pick Run ID column to the Assigned To table
  • Shipments and Assigned To cards now default to collapsed views for cleaner screens

Production Run Improvements:

  • Reduced spacing and simplified menu layout
  • Status buttons now display conditionally based on workflow state
  • Removed the Complete button to prevent data inconsistency during production operations
Handheld Improvements for Warehouse Floor Operations

Key enhancements include:

  • Serialized and Lot-Based Tracking:

    • Serialized packing now adapts to warehouse serial capture settings
    • Improved lot visibility and allocation logic for use cases with strict tracking requirements

  • Direct Receiving:

    • Added support for direct receiving via 2D barcode scanning to reduce inbound processing steps

  • UI Refinements:

    • Fixed product name truncation in Active Packages and Packages tabs
    • Capitalized SKU, UPC, EAN, and GTIN labels on the Receiving screen
    • Added a “...more” option for serial number displays
    • Reset buttons now hide automatically once shipments reach Packed, Shipped, or Delivered status
Platform-Wide Improvements

Additional enhancements across the platform include:

  • Pagination: Added page size options for 500 and 1,000 records when working with high-volume data
  • User Experience: Improved User Details error messaging and fixed dashboard organization dropdown and display picture issues
  • Bug Fixes: Resolved console warnings, inventory report column overlays, dropdown inconsistencies, and cycle count facility assignment issues
Backend and Infrastructure (Improve)
  • Database and Reporting: Introduced a global Superset dashboard for all organizations and enabled concurrent report generation for faster performance
  • Production Deployment: Completed a major production upgrade in the Demo environment on January, 2026, deploying 60+ related fixes and improvements
UI/UX Standardization Across the Platform (Improve)

Throughout January, we worked on aligning UI behavior and layouts across the platform.

This update includes::

  • Status Badges: Replaced plain text statuses with standardized badge components across Shipments, Picklists, Invoices, and Production Runs
  • Column Alignment: Standardized table alignment for improved readability
  • CSV/XLSX Icons: Unified export icons across all export actions
  • Improved Interactions: Expand and collapse sections now respond to clicks on the entire header, not just the arrow icon

The Product Store, Picklist Listing, Production Run, Users Menu, and Outgoing Shipment Details pages all received focused UI revamps with improved spacing, layout consistency, and clearer visual hierarchy.

Why It Matters

A standardized interface shortens onboarding and helps teams make fewer mistakes. Refined picklist, production, and shipment workflows help teams execute faster under pressure. Reliable serialized and lot-based tracking supports operations with strict compliance and traceability requirements. Accurate, contextual AI assistance reduces support dependency during active operations.

A more consistent interface. A smarter warehouse management system. A stronger Fulfillor.

Release notes compiled and reviewed by the Fulfillor product and operations teams.

Smarter Interfaces. Faster Operations. A Smarter Warehouse Management System.

Fulfillor is a cloud-based Warehouse Management System (WMS) built for 3PL teams managing complex warehouse operations. Over the past month, we focused less on adding surface-level features and more on improving how the platform feels and performs during day-to-day operations.

The December 2025 release introduces platform-wide usability improvements, the first version of Fulfillor’s AI-powered chatbot, and workflow enhancements across both the web application and the handheld app. These updates prioritize usability, picking efficiency, and operational speed on the warehouse floor.

AI-Powered Chatbot for Warehouse Operations (New)

The Fulfillor AI chatbot is now available directly inside the platform, acting as an in-context assistant for warehouse teams. Learn how the Fulfillor AI chatbot is used in day-to-day warehouse and 3PL operations in our detailed overview.

What it does:

  • Provides instant answers to common questions
  • Helps users understand features and workflows
  • Reduces dependency on external support and documentation
  • Works without leaving the current screen or interrupting tasks

The Fulfillor AI chatbot is a native, in-context assistant inside the WMS that helps warehouse teams access information and workflows without leaving their current screen. The chatbot is designed to reduce context switching and support delays during active warehouse operations.

This is an early release by design. Even at this stage, it reduces time spent searching for help and removes friction that slows teams down during day-to-day warehouse work.

Theme and Platform UI Updates for Better WMS Usability

To support long operational hours and improve overall usability, Fulfillor now offers customizable interface themes. New theme options:

  • Light mode
  • Dark mode
  • Default mode

Theme switching is available at any time

Alongside theme support, several UI refinements were introduced to improve clarity and navigation.

Interface improvements include:

  • Redesigned fonts and tables for better readability
  • Simplified layouts with reduced visual clutter
  • Improved visual hierarchy across screens
  • Updated Product and Order modules for clearer navigation and more direct workflows

Optimized Picking Flow for Faster Fulfillment

Fulfillor’s Wave Picking has been further optimized to support high-volume, fast-moving warehouse environments.

Orders are intelligently grouped based on physical warehouse locations, allowing pickers to move through aisles with minimal backtracking and fewer interruptions.

Picking enhancements include:

  • Support for multiple picking strategies:
    • Bulk Picking
    • Bulk Single Picking
    • Order-Level Picking
  • Unified picklists with detailed PickRun breakdowns
  • Ability to split large picklists into multiple pickruns
  • Assignment of pickruns to multiple pickers for balanced workloads

For operations processing thousands of orders daily, these improvements reduce picking time, streamline warehouse movement, and improve overall fulfillment throughput. The result is faster order execution, higher picker productivity, and a smoother end-to-end fulfillment flow.

Handheld App Improvements for Warehouse Floor Productivity

The handheld app received focused updates aimed at speed, clarity, and ease of use on the warehouse floor.

Key improvements include:

  • Redesigned interface for faster, more intuitive actions
  • Support for direct receiving to reduce inbound processing steps
  • Barcode scanning across workflows
  • 2D QR code scanning for:
    • Picking
    • Receiving
    • Packing

These updates strengthen Fulfillor’s mobile WMS capabilities and improve on-floor execution across inbound and outbound workflows.

New Carrier Integration: GLS

Fulfillor now supports GLS as a shipping carrier integration.

Integration benefits:

  • Expanded carrier connectivity
  • Support for multi-carrier shipping workflows
  • Improved shipping flexibility for growing 3PL and fulfillment operations

Why It Matters

These changes are not about adding complexity. They are about removing friction. A clearer interface, smarter picking logic, and better on-device workflows allow teams to move faster and operate with more confidence as volumes grow and operations scale.

A better interface. A smarter warehouse management system. A stronger Fulfillor for scaling warehouse operations.

Release notes compiled and reviewed by the Fulfillor product and operations teams.

Precision Routing. Seamless Automation. Next-Level Efficiency.

This release delivered several improvements this month focused on routing intelligence, automation, integrations, and overall system performance. Here’s what’s new in the November release.

Fulfillor is a cloud-based Warehouse Management System (WMS) and fulfillment platform built for multi-warehouse and high-volume operations.

Enhanced Proximity-Based Order Routing

Our multi-warehouse routing engine now uses precise distance-based calculations to select the most optimal fulfillment center. This update improves:

  • Routing accuracy
  • Delivery speed
  • Shipping cost efficiency
WooCommerce Integration Enhancements for Ecommerce Fulfillment

The WooCommerce connector has been upgraded for better reliability and smoother syncing. Key updates include:

  • Improved order synchronization
  • Optimized API performance
  • Better error handling and status visibility
Automated Picklist Creation by Carrier for Warehouse Fulfillment

Fulfillor can now automatically generate pick lists based on the carrier shipping method selected for an order. This helps:

  • Reduce manual sorting
  • Streamline dispatch workflows
  • Improve warehouse productivity
UI Performance Improvements for Faster WMS Navigation

Several UI optimizations were rolled out to make platform navigation faster and more responsive. Enhancements include:

  • Reduced screen load times
  • Smoother transitions across modules
  • General performance and stability updates
New Order Email Notifications

Fulfillor now sends automated email alerts for:

  • New orders placed
  • Orders approved for fulfillment

These notifications improve communication and order tracking for both merchants and warehouse staff.

Google Maps Integration for Smarter Routing

The system now leverages Google Maps for:

  • More accurate distance measurements
  • Smarter multi-warehouse routing
  • Improved delivery estimation
Deliverect Integration for Order and Delivery Sync

Fulfillor is now integrated with Deliverect, providing:

  • Direct order and shipment sync
  • Real-time tracking data
  • More efficient coordination with carriers
Why It Matters

The November 2025 release elevates the Fulfillor platform by introducing core intelligence and friction-reducing automation. From leveraging Google Maps for precise routing to automating warehouse workflows, these upgrades are designed to reduce your logistics costs, boost your team's efficiency, and scale fulfillment operations.

Empower your warehouse. Enhance your delivery. Exceed expectations.

The October 2025 release includes updates for last-mile delivery, shipping, order routing, inventory expiry alerts, Shopify order data, and handheld kit picking.

Release Highlights

  • VROMO integration for last-mile delivery management
  • DPD integration for parcel shipping
  • Shipping location map during manual order creation
  • Proximity-based order routing
  • Expiry alerts for lot-controlled inventory
  • Geo-location capture for Shopify orders
  • Handheld picking for pre-assembled kits

VROMO Integration

Fulfillor now supports VROMO integration for last-mile delivery workflows.

What’s New

  • Push Fulfillor orders to VROMO automatically
  • Create delivery dispatches without manual re-entry
  • Sync delivery status updates back into Fulfillor
  • Track statuses such as driver assigned, out for delivery, and delivered

DPD Integration

Fulfillor now connects with DPD for parcel shipping workflows.

What’s New

  • Generate DPD shipping labels from Fulfillor
  • Receive tracking updates from DPD
  • Support domestic and international shipments
  • Reduce manual carrier portal use

Shipping Location Map

A map view is now available during manual order creation in the Client Portal.

What’s New

  • View delivery addresses on a map
  • Use Google Maps integration during order creation
  • Review the shipping location before fulfillment

Proximity-Based Order Routing

Fulfillor now supports proximity-based routing for multi-warehouse fulfillment.

What’s New

  • Route orders based on warehouse distance from the delivery location
  • Check stock availability during routing
  • Apply SLA rules to fulfillment decisions
  • Reduce manual routing work

Expiry Alerts for Lot-Controlled Inventory

Fulfillor now supports configurable expiry alerts for lot-controlled inventory.

What’s New

  • Set expiry alert thresholds
  • Choose email recipients for notifications
  • Send alerts before inventory lots expire
  • Improve visibility for expiry-sensitive stock

Shopify Geo-Location Capture

Fulfillor can now capture latitude and longitude data for Shopify orders.

What’s New

  • Store geo-location data for Shopify orders
  • Improve delivery routing accuracy
  • Support location-based order analytics

Handheld Picking for Pre-Assembled Kits

The Fulfillor handheld app now supports picking for pre-assembled kits and bundles.

What’s New

  • Pick kit components using handheld barcode scanning
  • Support bundled product preparation
  • Consume kit components during picking
  • Reduce picking errors for kits and bundles

Summary

This release improves Fulfillor workflows across delivery management, carrier shipping, order routing, inventory control, Shopify order data, and handheld warehouse operations.